Data Controller:
Tobias Ferguson trading as Soundtech PA Hire, Warburton Bridge Road, Rixton, Warrington, Cheshire WA3 6HL.
You can contact us by phone on 07577 265399, by email at
enquiries@soundtechpahire.co.uk, or through our
Contact & Quote Form.
Information Collected:
When you make an enquiry or booking, we may collect your name, email address, phone number, event date,
venue or delivery details, event requirements, enquiry message and any equipment selections you submit.
For Dry Hire, we require valid photographic identification and may require reasonable proof of address.
Where reasonably necessary, having regard to the value and circumstances of the hire, we may take a copy of the identification for identity verification, fraud prevention and equipment-security purposes.
We collect the account holder name, sort code and account number supplied on the separate Security Deposit Refund Details sheet only so we can return the security deposit by bank transfer.
Where information is required to prepare a quotation, confirm a booking or release Dry Hire equipment, we may be unable to provide the relevant service if that information is not supplied.
How We Use Your Information & Lawful Basis:
We use your information to respond to enquiries, prepare quotations, arrange and perform hire bookings, manage delivery or collection,
and make security-deposit refunds. This processing is necessary to take steps at your request before entering into a contract and to perform a hire contract.
Where an identification copy is reasonably necessary, we rely on our legitimate interests in confirming the hirer's identity, preventing fraud and protecting hired equipment.
We only take and retain identification information where it is reasonably necessary for those purposes.
Where we are required to retain information for accounting, tax or other legal requirements, we process it to comply with a legal obligation.
Dry Hire ID & Bank Details:
Any identification copy is kept securely only for as long as reasonably necessary for the hire and any related unresolved loss, damage, recovery or payment issue, then securely destroyed.
Security-deposit refund bank details are collected on the separate Security Deposit Refund Details sheet and are kept securely until the refund has been completed and any immediate refund issue has been resolved, then securely destroyed or deleted.
Bank details supplied for a refund are not used to take payments from you.
Other Retention & Sharing:
Other enquiry, booking and transaction records are kept only for as long as reasonably necessary for booking administration and applicable legal, accounting or tax requirements.
We do not sell personal data or share it with third parties for their own marketing. Information may be disclosed where required by law or to service providers or professional advisers acting on our behalf where necessary to operate the website or administer a booking.
Your Rights:
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal data, and, where applicable, to receive certain personal data you provided to us in a portable format.
Where we rely on legitimate interests, you also have the right to object to that processing in certain circumstances.
You can contact us using the details above. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).